Achieving these capabilities provides staff with a productive, intuitive environment through which they can collaborate, share information and work anywhere. This is well within the reach of every non-profit.
PCs and other personal devices (phones, tablets, etc)
- Staff have reliable PCs that support them effectively
- An accurate PC list is maintained and used to budget for replacement on a regular cycle (every 3-5 years)
- PC problems are fixed in an agreed, reasonable timeframe
- The vast majority of staff have the PC skills they need for their roles.
Emails and calendars
- Non-profit version of Office 365, Google Workspace or similar is used consistently across the organisation, allowing staff to intuitively and securely access email and calendars
- The availability of staff, rooms and cars is easily viewed to minimise booking conflicts.
- Non-profit version of Office 365, Google Workspace or similar is used, allowing staff to store files in personal areas as well as shared spaces to allow collaboration
- Files can be easily accessed out of the office and synchronised for offline work
- Most staff can use the systems well and can easily locate, share and collaborate on files.
- Staff have reliable, fast access to wifi, core systems and internet at all locations.
Servers and user authentication
- Servers (if they are used) are reliable, meet current needs and are well supported.
Telephony and videoconferencing
- We use a reliable, centrally managed phone system that allows calls to be made and received outside the office
- Videoconferencing is available for all staff and key rooms have easy-to-use videoconferencing equipment installed.
- Effective use is made of a non-profit collaboration tools like Microsoft 365’s SharePoint & Teams or Google Workspace’s Meet, Chat, sites, etc - providing teams with an integrated environment to share files, message instantly, videoconference and manage tasks.
- Our intranet works well and allows information to be shared across the organisation, including policies, procedures, important news and the like.