IT Management

IT Management

Digital strategy/planning, governance, budgeting, run activities and disaster recovery/business continuity

Basic Capability

We are in the early stages of developing our capability and have improvements to make. We likely:

  • Aren't maximising value from our IT budget and minimise IT spend where possible
  • Focus our IT efforts on fixing things when they break
  • Have most (but perhaps not all) of our critical infrastructure (servers, routers etc) covered by warranty with a reasonable response time.

See how you have improved

Intermediate Capability

We have the fundamentals under control that meet the key needs of the organisation, but further improvements are possible. We likely:

  • Have an IT plan and budget for the next 12 months or more
  • Know how our IT spend compares to similar organisations, and how it can improve
  • Measure staff satisfaction with IT services, and plan to fix key issues
  • Have a disaster recovery plan that’s been tested in the past 24 months.

See how you have improved

Advanced Capability

Our IT management and governance work very well, deliver value and support us to achieve our mission. We:

  • Have a 3-year IT strategy that’s endorsed by the board
  • Are confident we maximise value for our IT spend
  • Have staff who are keen to innovate and use technology well and a management team who see IT as a key partner
  • Have a tested business continuity plan in case of system failures and outages.

See how you have improved

How ready are you?

Spend a few minutes to know how ready your organisation is to move to the cloud. This will help you understand what materials below will be on most valuable as you chart your own path to digital transformation.

Need More Expertise?

We have experts who can give you more tailored advice. Book now for a 30-min session to get key questions answered.

Book now

Cerebral Palsy Network

Read how the network has become more efficient and increased their reach through a comprehensive IT strategy.

Learn more

IT management
Guide
What do we mean by ‘IT management’?
IT management covers digital technology initiatives at a strategic level. It helps you plan effectively, manage digital technology projects and budgets, and get staff and executive buy-in.
What digital transformation means for not-for-profits
Guide
What does 'digital transformation' mean for not-for-profits?
Digital transformation consists of three main elements, collectively known as the 3Ps: people first, process second, and platform/technology third.
How not-for-profits benefit from digital transformation
Guide
How can not-for-profits benefit from digital transformation?
Digital transformation involves using technologies to streamline and improve processes. It is a catchall term for a broad range of changes involving an organisation’s people, processes and tech platforms
NEW
People looking at a computer
Guide
How to deliver digital transformation projects successfully
So many digital transformation projects fail. Here's how to help make sure yours isn't one of them.
Training for IT strategy, planning and management
Training
Digital transformation /IT strategy course
If your organisation needs help planning for digital technology investment into the future, look no further than webinars presented by Connecting Up.
Innovation for beginners
Guide
Innovation for beginners
Innovation is simply the introduction of something new or different. But behind this simple idea is a process that, if handled correctly, can make a significant positive impact in your organisation.
NEW
Business continuity plans and disaster recovery plans
Guide
Planning for when things don’t go according to plan
When disruptions occur, a plan is needed to guide decisions and minimise the impact.
NEW
Graphic icon of hand holding a cog
Guide
Achieving intermediate IT management
What constitutes intermediate IT management (digital strategy and governance) and what to do to get there.
10 Steps to create a digital transformation strategy roadmap
Guide
10 steps to create a digital transformation strategy roadmap
Take a look at the major steps in creating a digital transformation strategy roadmap that will enhance your not-for-profit organisation’s service delivery.
NEW
IT asset register template
Guide
Understand your systems with a digital technology assets register
A digital technology assets register can help with your decision making, planning and budgeting.
Budgeting for tech systems acquisitions
Guide
Budgeting for new digital technology acquisition
This checklist is designed to help you think through the major elements of the budget for major new digital technology.
Checking references for a software vendor
Guide
How to check a software vendor’s references
This guide lists questions to consider when checking references for a system and/or vendor you are considering working with.
Using volunteers for IT
Guide
Resourcing to meet your digital technology/IT needs
Achieving your technology and IT goals requires resourcing, which begins with identifying your needs and solutions.
Piggy bank
Guide
How to develop your annual technology budget
Find out how to budget for your technology requirements including hardware and software.
Colleagues consulting around an Ipad
Guide
Engaging an IT support provider
Find out how you can recruit the support of an external IT company and what steps to take to get the right level of support.
People looking at a computer
Guide
What to look for in an IT contract
If you are working with a third party to support your IT environment, here's what to look for in your contract.
Graphic icon of hand holding a cog
Guide
Achieving advanced IT management
What constitutes advanced IT management (digital strategy and governance) and what to do to get there.
Man and woman looking at an Ipad
Guide
How to set up an IT Steering Committee
Learn about the responsibilities of an IT Steering Committee and how to set up for success.
A Framework for innovation in not-for-profits
Guide
A Framework for innovation in not-for-profits
We like to think that innovating should be easy. There’s an expectation that an idea can be so great that implementation is simple. But the reality is there are critical steps between ideation and implementation that should not be overlooked or rushed.
NEW